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Contact Us
Within
24h
Got an urgent problem?
Create a ticket via our Discord server
- Get help in English and French within 24 business hours
- Get answers from developers or experienced users
Within
48h
Need help?
Send us an email
- Sales and business inquiries: sales@leafcad.com
- Bugs reporting and technical support: support@leafcad.com
- Any other questions: contact@leafcad.com
Frequently Asked Questions
I'm unable to connect to my account
It could be a Discord outage. We recommend you take a look at Discord's status page. If the problem persists, and Discord is not showing any abnormal signs, please contact the support team.
I'm unable to add the OnClock bot to my Discord server
Make sure that you are either the owner of the server or that you have the "administrator" permission. If the problem persists, please contact the support team.
The web application seems to be unavailable / The OnClock Discord bot is not answering my commands
You can check the status of our services on our status page. If the problem persists, please contact us via Discord.
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We are always looking for ways to improve our services and your feedback is very important to us.
